Client work glossary: terms for agencies and client teams

Plain definitions of the words behind client work, each with an example.

C

Client portalA client portal is a private, branded online space where a company and its client share requests, files, and approvals in one place. It cuts the back-and-forth that scatters work across email and chat. A portal pays off most when you have several clients, ongoing requests, or a retainer.

Add your website and your portal is set up in about a minute.

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