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Put in what your team costs and how much of their time you bill. You'll get the hourly rate that covers it all and leaves the profit you want.

Your agency

Rent, software, insurance, freelancers and the rest.
Most agencies bill 60 to 75% of working hours.
65%
20%

The hours you don't bill

Costs you

$66,930a year

At $97 an hour, 3 hours a week of chasing clients for feedback, files and sign-off adds up to 690 hours nobody can invoice.

3 h

Dora is an AI account manager that does that chasing for you. She asks clients for what's missing, briefs every request and gets work signed off. Your first client is free, then it's $10 a month per client. See how Dora works

How the rate is worked out

  1. 1.

    Add up your costs

    Salaries, plus payroll taxes and benefits, plus everything else you spend in a year.

  2. 2.

    Add your profit

    Divide your costs by (1 minus your profit margin). That's the revenue you need.

  3. 3.

    Count your billable hours

    People × working hours a year × the share of time you bill.

  4. 4.

    Divide one by the other

    Revenue needed ÷ billable hours is your hourly rate.

Example

A 5-person agency pays an average salary of $65,000, adds 20% for payroll taxes and benefits, and spends $6,000 a month on everything else. Its costs come to $462,000 a year.

For a 20% profit margin it needs $577,500 in revenue.

With 6 weeks off and 40-hour weeks, each person works 1,840 hours a year. Billing 65% of them gives the team 5,980 billable hours.

$577,500 ÷ 5,980 hours = $97 an hour, or $776 a day.

Questions

  • Add up your yearly costs (salaries, payroll taxes, benefits and overheads). Divide by (1 minus your profit margin) to get the revenue you need. Then divide that by your team's billable hours a year: people × working hours × the share of time you bill.

  • Many agencies aim for 60 to 75% across the team. Designers and developers usually bill more of their time, while owners and account managers bill less because they spend it on sales, admin and clients.

  • Many small agencies aim for a 15 to 25% net profit margin. Below 10% leaves little room for a slow month or a client who pays late.

  • Usually because of unbilled time. If your team bills 60% of its hours, every billed hour also has to pay for the 40% spent on admin, sales and chasing clients. Billing a few more points of your time lowers the rate you need more than cutting most costs.

  • Multiply the hourly rate by the hours you bill in a day. This calculator uses 8 hours. If your team usually bills 6 or 7 hours on a full day, use that instead.

  • Either way, you need your hourly rate. It's the floor for every quote: estimate the hours a project or retainer takes, multiply by your rate, and price at or above that.

  • Mostly to admin, sales, internal meetings and back-and-forth with clients: chasing feedback, files and approvals. Dora takes the client side of that off your team. It briefs every request and gets work signed off inside a client portal.


Add your website and your portal is set up in about a minute.

  • Free for your first client
  • No card needed
  • Set up in a minute
  • Works with Claude and ChatGPT